About the company
HiPower Support Private Limited, headquartered at Electronic City, Phase 1, Bangalore, has been in the outsourcing industry for over 14 years. We are a multidisciplinary IT Enabled Services provider, servicing clients across the Globe. Our Indo-American Management team combined with a well-trained team of handpicked India based specialists helps us provide the highest quality support. Our best practices are based on years of meticulous and extensive global market research with continuously ongoing analysis that equips us to handle businesses across varied domains.
Website: http://www.hipowersupport.com/
Profile: Senior E-Service Executive / E-Service Executive
Salary Details: INR 2.88 LPA + Incentives + Free Food + Free Cab
Job Location: Bangalore
Courses Required: Any Graduates
Batch: 2014/2015/2016
Desired experience: Fresher
Tentative Date of Interview: Will be communicated post registration window is closed
Tentative date of joining: Immediate
Job Description: [Non Voice]
- Handling game based queries for US based customers, through email
- Comprehend the customer requirement well & suggest apt resolutions
- Ensuring maximum Customer Satisfaction on every query
- Comprehend the customer requirement well & suggest apt resolutions
- Ensuring maximum Customer Satisfaction on every query
Candidate Profile :-
- Should be flexible to work in night shifts
- Excellent written communication skills
- Good reasoning and analytical skills
- Good typing speed
- Basic computer knowledge
- Exposure to strategic gaming (mobile) would be preferable.
- Excellent written communication skills
- Good reasoning and analytical skills
- Good typing speed
- Basic computer knowledge
- Exposure to strategic gaming (mobile) would be preferable.
Interview Process:-
- Online Test
- Writing Test / Email Writing Test
- HR Round
- Face to face Interview
- Writing Test / Email Writing Test
- HR Round
- Face to face Interview
